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09/24/2008 23:13

CPANEL software updates causing servers to hang

The latest update to the CPANEL software that all of our web hosting servers use has caused a number of the machines to hang when the daily CPANEL update is running.  Technicians are...

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09/23/2008 20:48

Video Usernames and Password Not Working

We updated some billing software on the weekend.... and it mucked up the usernames and passwords for the videos...  That’s why you are having trouble viewing the videos

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07/01/2008 00:00

Canada Day - Support Ticket Response Times

July 1st, Canada Day, is a holiday here in Canada.  As a result support tickets may not be answered as quickly.  If the request is urgent make sure to call the help desk at:...

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05/09/2008 00:00

CPANEL disk Full warnings

You may receive a "disk full" warning in Cpanel.  The techs are aware of the issue and are updating CPANEL now..


05/01/2008 00:00

Video Login Script Being Updated

You may not be able to login to the videos over the next day as the scripts are being updated.  If you have a specific question please open a ticket and we'll make special arrangements.


01/17/2008 00:00

New Protection Method For Videos Being Introduced...

MySmallBizUniversity Members may notice a slight change in how the videos are accessed.  While the courses will always be available for premium members as a protected download, basic...

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01/12/2008 00:00

Mod Security Added To All Servers

All the MySmallBiz Servers have been successfully upgraded with Mod Security.  ModSecurity is a web...

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12/19/2007 00:00

Creating New Support Accounts

We've been busy at MySmallBizU over the last month or so consolidating the billing, support and webhosting systems.  You no longer are forced to view different sites to access your web...

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11/08/2007 00:00

MySmallBiz Web Hosting Billing System - New!

I've replaced the old web hosting billing system with new software.  You'll have to login with your email address and password to access or update your hosting account.  If you have...

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